Contact Information
If you don't find the answer to your question here, please feel free to contact us.

Mailing Address:
Applebee's Services, Inc.
11201 Renner Blvd.
Lenexa, KS 66219

Phone Number:
888-59APPLE

Monday - Thurs:
7am-7pm CST

Friday:
7am-4pm CST

Email Us >

FAQ

Frequently Asked Questions

Do you have a question? Chances are, someone else has asked that very same question. If you don't see your question answered below, feel free to contact us.

General FAQs

I received a chain email offering me a free Applebee's Gift Card. Is it real or is it a scam?
Recently there have been scams involving Applebee's Gift Cards. If you see something that is too good to be true on the web or receive a chain email offering you a free Applebee's Gift Card or gift certificate, it's probably a scam.

You can buy Applebee's Gift Cards at any of our over 1900 restaurant locations nationwide, at a variety of traditional retailers, through select rewards programs, and on our secure website.
I received an email that said I should forward the message to receive free Applebee's® Gift Certificates. Is it for real?
No. A fraudulent email chain message promising Applebee's® Gift Certificates for forwarding the message is currently making its way around the Internet. The message promises a gift certificate and a confirmation number after forwarding the message to a specific number of email addresses. Applebee's® International, Inc. does not sponsor or endorse this activity and is unable to fulfill these requests.
I have responded to an Internet pop-up advertisement that promised a free Applebee's® Gift Card but I haven't received it. What can I do?
Applebee's® does occasionally endorse providers of various online offers, such as credit cards, book clubs, and financial lenders, and allows them to offer free Applebee's Gift Cards. However, all inquiries about your free Applebee's® Gift Cards should be directed to the organization that made the offer. We have no way of tracking your information, since such transactions take place between you and a particular vendor, not Applebee's Services, Inc.
How can I sign up for Applebee's emails?
Go to our Get Our Emails section to sign up for the latest news from Applebee's.
Can I order food items by phone?
With Applebe's Carside To Go service, you can simply call in your order by phone. When you arrive, just park in a special Carside To Go parking space and we'll bring out your food.
Are recipes available for the items on your menu?
We appreciate the interest in our craveable menu items, but due to proprietary and confidential reasons, recipes are not available for any menu items.
How can I open up an Applebee's restaurant of my own?
At Applebee's, we pursue top-quality, proven candidates to become our strategic franchise partners. As a result of our re-franchising efforts, we have select, multi-unit domestic franchising opportunities available with an average transaction size of approximately 30 restaurants. To find out more about these opportunities, please contact Mindy Jack at franchise.information@applebees.com.

Visit our About Us section for International Franchising information.
Can I buy stock in Applebee's?
Applebee's is a DineEquity, Inc., brand. DineEquity is traded on the New York Stock Exchange under the symbol DIN.
Would Applebee's® be interested in raising funds for my cause or charity?
We appreciate your interest in having Applebee's® International involved in your fund-raising project. All requests for funding and in-kind gifts, such as gift certificates, must be submitted in writing on your organization's letterhead. If the request is regarding a specific event, please remember to include the date of your event as well as a contact name and phone number. You may mail your request to your neighborhood Applebee's® restaurant. For address information, please use our restaurant locator.
Would Applebee's® be interested in sponsoring my event?
Due to the volume of requests and proposals we receive, we are not able to follow up with each individual personally. All opportunities for sponsorships, sales, direct marketing, advertising, media and merchandising should be put in writing and faxed or mailed to the attention of the Marketing Services Assistant. All proposals will be forwarded to the appropriate team member, and, if we are interested in pursuing the opportunity, we will contact you. Our fax number is (913) 890-9241 and the mailing address is 11201 Renner Blvd., Lenexa, KS 66219.
I'm a student working on a school project. Can I find out more about how your company works?
Due to the volume of student requests we receive, we are not able to grant interview requests or provide detailed information about our corporate strategies, marketing programs, or internal systems and processes. Most likely the information you're looking for can be found online, particularly in our annual reports or SEC filings. Please visit our Investor Relations website to access these documents.
Who do I contact if I had a positive or poor guest experience at an Applebee's restaurant?
Tell us about your experience through our contact us form.
Who do I contact if I'm a member of the media and have an inquiry regarding Applebee's?
Please send an e-mail to Media.Relations@applebees.com.
Who do I contact if I'm a financial analyst and need information regarding the company?
Analyst inquiries should be directed to Stacy Roughan, director, DineEquity Investor Relations at Stacy.Roughan@dineequity.com.
How many employees does Applebee's have?
The Applebee's system employs approximately 28,000 employees company-wide.
Where can I get nutritional information on Applebee's® items?
We provide Weight Watchers Points® values on all of our Weight Watchers® items. We do not provide nutritional information on other Applebee's® items, except where required by law.
What animal welfare standards does Applebee's have in place?
Applebee's believes in the importance of animal welfare. As such, we require all suppliers to have animal welfare programs in place that comply with the standards for animal welfare set forth by industry leaders such as:
  • American Meat Institute
  • United Egg Producers
  • National Chicken Council
  • National Pork Board


Gift Card FAQs

How do I buy a Gift Card to use today?
Gift Cards may be purchased at any Applebee's Neighborhood Grill & Bar for any amount. Applebee's Gift Cards are also available in denominations of $25 or $50 at Wal-Mart, Sam's Club, Kroger, Albertson's, Walgreens, CVS, and other top grocery, pharmacy & mass merchandise retailers across the country. If you have time for your Gift Card to be mailed to you, please use our secure online ordering system.
Can I mail a Gift Card to another person?
Gift Card orders under $200 can be shipped to any United States address. Cards shipped via UPS cannot be delivered to a P.O. Box address.
How long will it take to get my Gift Card?
Gift card orders received will process & ship the following business day. There are several shipping options for your convenience ranging from standard mail to overnight delivery.
Can I print a Gift Card for immediate use?
No, we only use physical Gift Cards.
Can Gift Cards be purchased over the phone?
No, for your security we do not accept orders over the phone. Cards may be purchased via our secure website or any Applebee's Neighborhood Grill & Bar.
Do Gift Cards ever expire or decline in value?
Applebee's Gift Cards never expire and they do not decrease in value.
Can I reload or add to an existing Gift Card?
Unfortunately, Applebee's Gift Cards cannot be revalued. But we will be happy to sell you another one.
What should I do if I lose my Gift Card?
Always protect your Gift Card as if it were cash. In the event that you do lose your card, call us at 1-800-252-6722. Please have your card number or the receipt available when calling.
I live outside the United States. Can I order a Gift Card online?
Please contact gift.cards@applebees.com. We have a customer order form that can be completed for your purchase. Please note that Gift Cards purchased in either the U.S. or Canada are accepted in both countries. Cross-acceptance and cross-currency redemption is only possible between the U.S. and Canada at this time.
 
NEWTON
601 Manchester Lane
Newton, KS 67114
316.284.9366
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